We accept
Last updated January 20, 2016. is an electronic store site (hereafter: “the Site”) owned by Burlington English Inc., (hereafter: “BE”) located at 4800 North Federal Highway, Suite E-207, Boca Raton, Florida 33431. The terms of service (hereafter: “the Terms”) provided below govern your use of the Site, its content and the BurlingtonEnglish online store.
By browsing the Site, creating an account and/or making a purchase, or downloading digital content, you are deemed to have accepted these Terms. If you do not agree to accept these Terms, you should stop using the Site immediately. BE may amend the Terms at any time by posting changes on the Site together with a note and date of the change, or by sending an email to the address you provided to us. Changes will become effective within 24 hours after first posting, and you will be deemed to have accepted the changes if you continue to use the Site after that time.
1.1 You must provide accurate personal information in the purchase form and order form, and update such information where necessary. You may not use false information or impersonate others when using the Site. Information you provide to us when registering on the Site will be held and used in accordance with our Privacy Policy.
1.2 You are responsible for maintaining the confidentiality of your account and password, and for activities that occur under your account or password.
1.3 The Site is not meant for use by individuals under thirteen (13) years of age.
2.1 To order any product, you must first use the institution code which was provided by the institution at which you study or your existing BurlingtonEnglish username and password to access the Site. You should then follow the ordering instructions appearing on the Site.
2.2 Payment for your order must be made by credit card.
2.3 When you have completed your order you will receive an email confirmation from our system.
2.4 You must provide a proper address for delivery of BurlingtonEnglish headsets / WebMics. If you have not provided a proper delivery address, BE shall not be responsible for failure of delivery to you.
BE reserves the right to amend prices at any time. A change in price will not affect an order that has already been placed. Shipping is not included in the price of products. If applicable, sales tax will be added to your total price.
The following Exchange and Returns policy applies to BurlingtonEnglish products (including Online, Digital Download, and BurlingtonEnglish headsets / WebMics) purchased in the United States. Our exchange and return policy may vary depending upon the product purchased, and only applies to online purchases made directly from BurlingtonEnglish in The United States of America.
4.1 BurlingtonEnglish will exchange or accept return of a product purchased directly from our website or by telephone within 14 days of purchase. All items must be returned in their original sealed packaging. If the seal or any packaging is found opened or broken upon receipt, the returned product will not be accepted and the exchange or refund will not be issued. Notwithstanding, the foregoing limitation does not apply to defective products, provided that the purchaser advises BurlingtonEnglish of the defect at the time the return or exchange is initiated.
4.2 To initiate a product return or exchange, please contact our head office by emailing and submitting a request for exchange or return.
a. In order to exchange or return any product you must provide proof of purchase: a copy of your original sales receipt or order confirmation.
b. You may be required to provide verification that all licensed content, including any backup copies, has been deactivated, removed and deleted from your computer(s), and any storage devices or systems.
c. Unless otherwise expressly provided under separate terms, only one exchange is permitted for each purchased product.
d. The 14-day exchange period does not renew or extend the time of return. For return purposes, the original date of purchase applies to the new product that you received in exchange for the original product.
e. Subscription renewals or enhanced online access may NOT be returned or exchanged unless otherwise expressly provided under separate terms.
f. Refunds will be issued to the account of the person(s) who made the original purchase by the same method of payment as the original payment.
4.3 Additional requirements for returning and exchanging BurlingtonEnglish headsets / WebMics:
a. A Return Merchandise Authorization (RMA) number must be obtained from our Customer Care Department prior to returning the product, whether for exchange or return. Failure to contact the Customer Care Department prior to returning the product may result in destruction of the product without refund or exchange.
b. All materials included in the product must be returned undamaged, including (as applicable) any headset or carrying case in which the headset is delivered, with the seal undamaged, plus all original packaging and materials received with purchase. The shipping address for returns:
Burlington English Inc.
Attn: shop
4800 N. Federal Highway
Suite E-207
Boca Raton, FL 33431
c. Shipping costs will not be refunded. You are responsible for any and all shipping costs; we do not provide pre-paid shipping labels for exchanges or returns.
d. BurlingtonEnglish is not responsible for return packages not received or products damaged during return shipment. In order to prevent lost packages, we strongly recommend that you choose a delivery service with insurance and/or tracking and delivery confirmation.
4.4 Please allow four to six weeks for your exchange or return to be processed.
BEreserves the right to modify or amend product information displayed on the Site at any time. BE makes every reasonable effort to ensure the information on the Site is accurate and without errors. An error relating to price or product details that is beyond BE’s control will be corrected as soon as possible.
BE reserves the right to interrupt service on the Site at any time for updates, emergency repairs and maintenance activities, and will not be liable to you in the event of interrupted service.
BE will not be liable to you for any failure or delay in delivering the product to you or for your use of or inability to use the Site, to the extent such failure or delay is caused by events beyond BE’s control including, but not limited to, acts of God, wars, acts of terrorism, riots, natural disasters (floods, fires, earthquakes, hurricanes), governmental acts, labor strikes and performance failure of suppliers or associated companies, or third parties outside the party’s control (e.g. disruptions in electric and telephone service) and / or any other cause beyond BE’s reasonable control.
All content posted on the Site including, but not limited to, text, audio and video, design, graphics, logos, software, trade names and trademarks, is the property of BE and is protected by international copyright and trademark laws. You may not download, copy, reproduce, republish, post, store, transmit, sell or distribute the content on this site to any other party without BE’s prior written permission.
BE has the right to terminate your access to the Site immediately and without notice if you violate any provision of these Terms.
You acknowledge and understand that the Site is not open to the public and that it can only be accessed by students who are currently enrolled at schools or educational institutions that have signed up with BE (the “Participating Schools”).  In order to access the Site and purchase the products, you will need to obtain a code from your respective Participating School.  You agree that your access to the Site, your right to purchase any product from the Site and/or your right to use such product is expressly conditioned upon you being currently enrolled in a Participating School.  You acknowledge and agree that in the event you are no longer currently enrolled in a Participating School for whatever reason, the Participating School shall have the immediate right to deactivate your code and you will no longer have access to the Site or to product(s) that you have purchased.  In such event BE shall have no obligation to refund any portion of the cost of the product(s) you have purchased. 
10.1 Use of the Site is at your own risk. The content, service and software on the Site are provided “as is” and without warranty of any kind, and BE disclaims all warranties, express or implied.
10.2 BE assumes no responsibility for any damages caused by problems with its software, equipment, servers or computer systems due to technical problems or Internet traffic or any other reason beyond BE’s control, nor will BE be responsible for any injury, loss or damage to any user or to any party’s computer resulting from use of this Site.
If, for any reason, any provision of these Terms shall be deemed invalid or unenforceable, in whole or in part, such provision shall not affect the validity or enforceability of the remaining provisions of these Terms.
You agree that any legal action brought against BE shall be governed by the laws of the State of Florida without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any legal action against BE including, but not limited to, those arising from your use of the Site, orders placed on the Site, or your use of BE products, shall be an appropriate federal or state court located in Palm Beach County, Florida.